Active emergency
For sewage backups, burst pipes, uncontrolled leaks, or water threatening the property, call first and describe what changed.
Call nowA clear path forward
From plumbing problem to practical plan.
New Flow Plumbing combines clear communication, camera-first diagnosis, and professional repair options so you know what is happening before you decide what happens next.
Choose your starting point
The right response depends on the problem.
Active emergencies need immediate phone triage. Planned repairs and recurring issues benefit from inspection and a written next step.
Need a diagnosis
For recurring backups, multiple slow fixtures, unexplained odors, or suspected sewer problems, request an inspection.
Request an inspectionPlanning a project
For lining, bursting, installation, commercial maintenance, or care plans, share the property details and goals.
Plan the workA calmer way to handle a plumbing emergency
Three steps from problem to plan.
01Tell us what changed
Share the symptom, location, urgency, and any photos or video you have.
02Diagnose the cause
Use the right inspection and testing tools to identify the actual failure.
03Choose the repair path
Review practical options, timing, and the next action for your property.
Evidence before excavation
See the work. Understand the recommendation.
For sewer and underground plumbing problems, a camera inspection can help reveal roots, cracks, offsets, buildup, or collapse before a major repair is chosen.
- Locate the problem before digging
- Compare cleaning, lining, bursting, and replacement
- Plan around access, property, and business needs
Professional guidance without the mystery.
Clear communication
We explain the symptom, the finding, and the next practical action.
Property-aware planning
We consider access, disruption, safety, occupants, and business operations.
Local service focus
We serve the San Fernando Valley, Santa Clarita Valley, and Los Angeles County.
Common questions
Before you request service.
What should I do before the technician arrives?
If it is safe, shut off the affected fixture or main water supply, keep people away from wastewater, and note when the problem started. Do not attempt electrical or gas work.
Do I need a camera inspection before sewer repair?
Often, an inspection is the clearest way to understand the condition and location of the problem before choosing cleaning, repair, lining, bursting, or replacement.
Can I request service online?
Yes. Use the request form below for planned service, inspections, and project discussions. For active emergencies, call first.
How do I prepare for a plumbing visit?
Clear access to the affected fixture or line, secure pets, and have any recent photos, videos, or repair history available for the technician.
How long does a plumbing inspection take?
Timing depends on the issue and access, but the team will explain the inspection scope and next step before work begins.
Will I receive repair options before work starts?
Yes. Findings, recommended options, timing, and any important property considerations are reviewed before you decide how to proceed.
Start with the details
Tell us what is happening.
Include your city, the affected fixture or line, how urgent the issue is, and what you have already tried.
Call 818-538-4958